Government Resources (Michigan) |
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Michigan Attorney General’s Office |
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Consumer Alerts
Consumer Complaint Directory (Who to call?)
Highlights and Updates
File a complaint
Join a mailing list
Select Michigan Laws Protecting Consumers
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Michigan Public Service Commission |
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The Office of Financial and Insurance Services (OFIS)
This office provides information regarding financial institutions, insurance, and
securities. |
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Government Resources (Federal) |
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Econsumer.gov
This is a joint effort by 35 countries to gather and share cross-border e-commerce complaints. |
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Federal Citizen Information Center, Pueblo, Colorado
Information on consumer issues and government services. |
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Federal Trade Commission
This agency guards against deceptive acts or practices and administers a wide variety of consumer protection laws.
Federal Trade Commission Consumer Complaint Form |
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FirstGov for Consumers
This site organizes resources from various government agencies under general topics such as Food, Health, Money, Transportation, etc. This mega-site also includes links to: |
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Cable Converter Box Coupon Program
Recalls.gov
National Do Not Call Registry
Prescreened Offers of Credit and Insurance
Learn to “opt out” of such offers
Free Annual Credit Report
This central site allows you to request a yearly free report, once every 12 months from each of the nationwide consumer credit reporting companies
Consumer Sentinel
FBI, FTC, Better Business Bureau and the U.S. Postal Service provide this international law enforcement fraud-fighting program
FirstGov Consumer Guides and Protection
This site provides an alphabetical list of consumer protection information of all kinds.
Consumer Product Safety Commission
Learn about recalls, report unsafe products, sign up for email alerts.
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United States Postal Inspection Service
This is the primary law enforcement arm of the United States Postal Service. Visit this site to report mail fraud, mail theft, suspected unlawful change of address, etc.
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Consumer Organizations |
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Better Business Bureau
This well-designed site provides information on business and consumer alerts, instructs consumers about how to file a complaint online and lists many other helpful resources. |
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Center for Science in the Public Interest (CSPI)
A nonprofit, membership organization, CSPI conducts research, education, and advocacy on nutrition, health, food safety and related issues, and publishes the monthly Nutrition Action Healthletter as well as other consumer information materials. |
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National Association of Consumer Advocates
The National Association of Consumer Advocates (NACA) is a nationwide membership organization of more than 1000 attorneys who represent hundreds of thousands of consumers victimized by fraudulent, abusive and predatory business practices |
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National Consumers League
The nation's oldest consumer organization, NCL promotes social and economic justice for consumers and workers in the United States and abroad. |
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Product Evaluations |
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Consumer Reports Online
Some of the articles are free, others by subscription only
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Consumer Review
Here consumers can read and write reviews of millions of products and services. |
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Consumer Search (Product Reviews)
This site compiles professional product reviews from various sources and compiles the conclusions. |
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Epinions
Reviews of products and services, including financial services, written by actual consumers. |
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Household Products Database
Learn more about common household products, potential health effects, and safety and handling. From the National Institutes of Health. |
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Specific Industries |
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| Automobiles |
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Edmunds.com
Information for car buyers including prices. |
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Fuel Economy
A U.S. Environmental Protection Agency site which allows you to compare gas mileage (MPG), greenhouse gas emissions, air pollution ratings, and safety information for new and used cars and trucks |
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Kelley Blue Book
New and used car pricing information. Browse through a hierarchical list to find the make and model in which you are interested. |
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LeaseGuide.com
How automobile leasing works, types of leases, how to get the best deal and ending leases, from a consumer's perspective. Helpful tools such as calculators, vehicle evaluators and lease kits are also provided.
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NADA Guides
Vehicle pricing and information |
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| Financial |
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Bankrate.com
Rates for mortgages, auto loans, home equity loans, savings, credit cards, checking accounts and more. |
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| Food |
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Food Safety from Center for Science in the Public Interest |
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| Insurance |
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Coalition Against Insurance Fraud
The Coalition Against Insurance Fraud is a national alliance of consumer groups, government agencies, and insurance companies dedicated to combating all forms of insurance fraud through advocacy and public information |
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Insurance Information Institute
The mission of the Insurance Information Institute (I.I.I.) is to improve public understanding of insurance -- what it does and how it works. |
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Insurance Institute of Michigan Information Hotline
(1-800-777-8005 8:30-4:30, Monday-Friday)
The Hotline is funded by the insurance industry. It is a ready source of information on all types of insurance. According to its website it provides responses to complaints and resolutions of disputes between policyholders and insurance companies. |
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Securities SEC (Securities and Exchange Commission) Center for Complaints and Enforcement Tips |
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Telecommunications Consumer and Government Affairs Bureau of the Federal Communications Commission
Consumer information from the United States FCC about telephones, the Internet, cellular phones, digital television, the National Do Not Call Registry, and more. |
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| Transportation |
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Aviation Consumer Protection Division |
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Boat owners Consumer Safety Defect Report |
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Center for Auto Safety (CAS) |
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Cruise Ship Consumer Fact Sheet |
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National Highway Transportation Safety Administration
Find the latest research, see if your vehicle has been recalled, file a complaint and much more. |
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U.S. Department of Transportation |
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Issues of Special Interest |
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Charity Navigator
Charity Navigator's rating system examines two broad areas of a charity's financial health -- how responsibly it functions day to day as well as how well positioned it is to sustain its programs over time. |
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For Charities and Donors from Better Business Bureau |
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Guidestar
Verify a nonprofit's legitimacy, learn whether a contribution will be tax deductible, view a nonprofit's recent Forms 990, or find out more about its mission, programs, and finances. |
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Computer Crime and Intellectual Property Section
United States Department of Justice Internet Crime Complaint Center
IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime.
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American Express Card Fraud Protection Center
Fighting Back Against Identity Theft from the FTC
MasterCard Fraud Prevention
National Consumer’s League Fraud Center
The center assists consumers with recognizing and filing complaints about telemarketing and Internet fraud.
OnGuard Online
The federal government and the technology industry have teamed up here to help consumers guard against Internet fraud, maintain secure computers and protect personal information.
VISA card holder’s Security and Protection |
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